Welcome to FresStore!
By using our website, you agree to comply with the following terms and conditions. Please read them carefully.
1. Order and Pricing
All orders are subject to product availability and stock conditions.
Product prices and availability may change without prior notice.
An order number will be provided once your order is confirmed.
2. Payment Policy
Order processing will begin only after payment confirmation.
We accept: bKash, Nagad, Bank Transfer, and Cash on Delivery (COD) in selected areas.
Special offers or discounts may be subject to additional terms and conditions.
3. Delivery Policy
We offer safe and fast delivery across Bangladesh.
Generally, delivery is completed within 2-5 business days.
Please carefully inspect the product upon delivery before accepting it.
Delivery delays may occur due to special circumstances (e.g., weather conditions, public holidays).
4. Return and Refund Policy
Return requests must be made within 3 days of receiving the product.
Only defective, wrongly delivered, or damaged products are eligible for return.
Products must be unused, in original condition, and returned with original packaging.
Refund processing may take up to 7 business days.
Sale items or products purchased under special offers are usually non-returnable (unless otherwise stated).
5. Warranty
Specific electronic products are covered under brand warranty.
Warranty terms will be mentioned in each product’s description.
Warranty claims must be supported by necessary documents/invoices.
6. Customer Account and Security
You are responsible for keeping your account information secure.
Please report any unauthorized activity in your account immediately.
We reserve the right to suspend or terminate accounts in case of fraud or misconduct.
7. Copyright
All content (texts, images, logos, graphics) on FresStore’s website is our exclusive property.
No content may be copied, published, or commercially used without prior permission.
8. Changes to Terms
FresStore reserves the right to update or modify these terms and conditions at any time without prior notice.
Continued use of the website after changes implies acceptance of the updated terms.
📩 Contact Information
If you have any questions or concerns, please contact us:
📧 Email: contract.fresstore@gmail.com
📞 Phone/WhatsApp: +880 1616-926902
✅ In Short:
Please read the terms and conditions carefully before placing an order.
FresStore is committed to delivering the best possible service.
Your satisfaction and trust are our top priorities. 🌟